Family Support Worker
Location: Welcare Family Centre and Family Resilience Service, Redhill, Surrey
Hours: Part time (21 hrs p/w)
Salary: £34,811 pa (FTE)
Welcare is recruiting an experienced, part -time Family Support Worker to ensure families on our Pre-Allocation list are reviewed and triaged promptly and that referrers and families receive clear communication about outcomes and next steps.
Welcare is delivering the service in partnership with the YMCA East Surrey and is part of a local integrated system with a wide range of partners that builds family resilience in Surrey and seeks to improve life chances for the most vulnerable children. The work is challenging but helping a family achieve change is a huge reward.
Key responsibilities include:
- Monitor the Early Help Management (EHM) PAL Holding Tray and review new referrals allocated to the service. Undertake an initial assessment of need and risk and RAG-rate referrals on the EHM Excel Tracker.
- Maintain timely and accurate case notes using the EHM case management system.
Application and Job Description
Click here to download the Job Description & Person Specification
To apply please submit your CV and covering letter to hr@welcare.org by 16 November. Shortlisted candidates will be required to complete our pre-interview application form.
Application closing date: 16 November 2026
Interview dates: 26 November 2026
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
The successful candidate will have empathy with Welcare’s Christian values base.
An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility if you require assistance or have questions regarding the application process, please do contact us at hr@welcare.org
Trustee x2 - Finance and Social Work
Trustees Wanted – Help Strengthen Families Across South London and East Surrey
Welcare is a long-established family support charity working with children and families facing challenges such as poverty, isolation, domestic abuse and mental health difficulties. We are seeking two new trustees to join our committed Board and help shape the future of our services supporting vulnerable children and families.
We are particularly interested in applications from individuals with expertise in:
Finance
- To provide strategic financial oversight and guidance to the Board.
- Help ensure strong financial governance and support the presentation of budgets, management accounts and financial statements in an accessible way.
Social Work
- A qualified social worker registered with Social Work England
- Experience in social work, children’s services and/or safeguarding.
- Provide Board level oversight of safeguarding policy, practice and procedures
Our trustees play a vital role in setting strategy, ensuring good governance and helping Welcare continue its mission of strengthening families. We welcome applications from people of all backgrounds and are committed to building a Board that reflects the diversity of the communities we serve.
To apply or request further information, please send your CV and a brief supporting statement to Diane Taylor at HR@Welcare.org
Closing Date for applications: 31 January 2027
In line with Charity Commission best practice guidance, an enhanced DBS check is required for these roles.