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Family Support in East Surrey

Get in Touch

Welcome to Welcare in East Surrey

Welcare in East Surrey aims to support families build resilience through safe, nurturing relationships that enhance emotional health and wellbeing and enable children to thrive.

We provide a welcoming and caring environment where staff work together with families and co-ordinate support working together with everyone who supports children, young people, and their families across a range of community support service.

From 1st April 2024 we will be working with the YMCA East Surrey to deliver Family Resilience Services across Reigate & Banstead to support children, young people and families.   We will work with the whole family with children aged 0-18 years and with families with children with additional needs up to the age of 25.  Our focus will be on providing one-to-one whole family work.  This new service has been commissioned by Surrey County Council. 

Referrals can be made via the Surrey County Council C-SPA (Children’s Single Point of Access Team).  They will normally require you to complete a Surrey Children’s Services Support Request Form which can be emailed to The telephone number for the C-SPA is 0300 470 9100. They are open 9am to 5pm, Monday to Friday. The out of hours number is 01483 517898 (ask for the emergency duty team). SMS for the deaf or hard of hearing is 07527 182 861.

Group Work Programme

Welcare continues to offer charitably funded services for families living in East Surrey. These services are funded by support from local churches, charitable trusts and individual donations. We run a weekly programme of groups for parents and their under 5s to join.

Find out more about our groups

Find us

There is no onsite parking at 24 Warwick Road. Limited free parking maybe available in bays in Warwick Road. We recommend the car parks in Sainsburys, The Belfry or Gloucester Road which are less than a 5 minute walk away.  

We are open Monday to Thursday 9.15am to 4.15pm.


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